---
title: "1.6 - Accessing Timly's premium support for assistance"
url: "https://help.timly.com/en/article/accessing-timly-customer-support-for-assistance"
language: "en"
last_updated: "2023-10-10T13:13:53.521Z"
---

# 1.6 - Accessing Timly's premium support for assistance

As a Timly customer, you benefit from both the Timly Solution and our **premium customer support**. After onboarding, you can contact our team by phone (Weekdays, 8:00 AM to 6:00 PM) or through the contact form or live chat on our website. Ensuring your successful implementation of Timly is our top priority, and we're always ready to address your queries.