Help Center
Go back to Timly
Help Center
Go back to Timly
1. General Questions
1.1 - Types of inventory and assets you can manage with Timly
1.2 - Software and hardware requirements for using Timly
1.3 - Timeframe and steps for implementing Timly in your company
1.4 - IT considerations when implementing Timly in your company
1.5 - Types of businesses (organisations) that can benefit from using Timly
1.6 - Accessing Timly's premium support for assistance
2. First Steps
Step 1: How to create or expand your category structure (VIDEO)
Step 2: How to create new employee profiles (VIDEO)
Step 3: How to add new assets via desktop (VIDEO)
Step 4: How to allocate inventory and assign items (VIDEO)
Step 5: How to add new users and permissions (VIDEO)
Step 6: How to add new rooms or locations (VIDEO)
Step 7: Object types explained (VIDEO)
3. Technical Support
3.1 - Tips for using the search function in Timly
3.2 - How to integrate Timly with other IT applications
3.3 - How to log maintenance with 'Service Documentation'
3.4 - How to track your inventory's location
3.5 - Using Timly on mobile devices
3.6 - How to reset your Timly password
3.7 - How can I import existing databases into Timly?
3.8 - Adding URL as Custom Item Field
A. Objects
A.1 - How to track and manage identical items
A.2 - How to add a new item to your inventory list
A.3 - How to edit an existing asset in your inventory list
A.4 - How to assign an inventory item to an employee
A.5 - How to delete an asset from your inventory list
B. Activities & Attributes
B.1 - Understanding ticket types and how to use them
B.2 - How to add custom attributes to twin objects
B.3 - How to schedule item allocation for better planning
B.4 - How to add attributes to root categories
C. Employees
C.1 - How to assign inventory to individual employees
C.2 - How to manage employee training and certification within Timly
D. Barcode
D.1 - How to delete a barcode from an inventory item
D.2 - How to download a item's QR Code for printing
D.3 - How to link a barcode to an inventory item
E. Mobile App
E.1 - How to create a homescreen shortcut for the Timly cloud app
E.2 - How to enable camera and location permissions on your phone
4. Your Data Privacy & Security
4.1 - Where you company data is stored with Timly
4.2 - How your company data is kept secure with Timly
4.3 - How Timly ensures data privacy and GDPR compliance
4.4 - Activating two-factor authentication (2FA) for your Timly app
4.5 - Managing what data your employees can view in Timly
5. Timly Pricing & Contract
5.1 - Contract duration with Timly
5.2 - Timly pricing explained
5.3 - Selecting the right Timly features and modules
5.4 - How to access premium customer support
6. Product Updates
Welcome to the world of improved inventory management
New Features
2024-08 | Set Minimum Levels For Assigned Stock Items
2024-04 | Ticketing System
2024-04 | Self-Managed Asset Audit Without Login
2024-03 | Stocktake Summary
2023-12 | Fast Check-Outs with Barcode Scanning
2023-12 | Planned Bulk Asset Check-Outs
2023-09 | Lansweeper API
2023-08 | Person Types
2023-08 | Overview of Ticket
2023-08 | Targeted Stocktaking
2023-07 | Bulk Transfer of Assets
2023-07 | Adding Items to a Ticket
2023-06 | Commenting Feature
2023-05 | Digital Signatures
2023-04 | Default Designated Persons
2023-02 | Granular User Permission
Improvements
2024.08 | An Optimized Interface for Managing Your Asset-Related Documents
2024-08 | Bulk Editing: Modify or Delete Your Assets in One Go
2024-05 | Restrict Person Types to Specific Asset Locations
2024-05 | Restrict Containers to Specific Asset Locations
2024-05 | Restrict ticket types to specific root categories
2024-05 | Restrict ticket types to specific organisational units
2024-04 | Tickets PDF Export
2024-04 | Digital Signatures in Tickets
2024-03 | Duplicate Existing Tickets
2024-02 | Scheduled Items: "Check-Out All" Button
2024-02 | Asset Attributes in Digital Signature Template
2024-01 | Duplicate Scheduled Asset Events
2024-01 | "Assign To" Button
2024-01 | Enable Overbooking of Asset
2024-01 | Collapsible Menu Bar
2024-01 | Asset Activity Log
2024-01 | Stocktakes by Item Value
2024-01 | Subcategories Become Optional
Step 3: How to add new assets via desktop (VIDEO)
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