Keep Track of Your Tickets in a Single Overview
With Timly's new ticketing system, you can efficiently plan and oversee your asset-related activities. Define tasks like maintenance, inspections, repairs, and safety checks, linking them directly to specific assets as tickets. This integration enables you to conveniently manage these tickets within Timly and comprehensively document the executed work.
Within your Tickets Overview, you'll find a summary of all completed tasks. Furthermore, you have the option to filter by specific actions and export records for in-depth analysis.
In various situations, users may encounter issues with equipment, such as damage or malfunction. In addition to repair support, equipment might need regular maintenance or inspections to ensure it continues to work properly and meets safety regulations and standards. By tracking and overseeing these tasks and activities through tickets, you can efficiently handle these processes and keep records, particularly as Timly allows you to upload supporting documents, such as repair or maintenance records.
Furthermore, for each ticket type, you can upload instructional documents for your team, such as maintenance protocols or repair instructions. This facilitates access to necessary information for your team to execute their tasks effectively while maintaining proper procedures and standards.
π© Interested in learning more about how to leverage tickets in Timly for your asset management? Schedule a free and non-binding demo with one of our experts. For questions, feel free to contact us at [email protected].